Refund policy

We want you to LOVE your FATCO Products! So, if for any reason you are not satisfied with your purchase, please return it to us within 30 days of the original purchase date for an in-store credit.

You will be required to pay for your own shipping of all returned items. Unfortunately, we cannot reimburse customers for any previously paid shipping charges.

Steps To Returning a Product:

1. Email us at support@fatco.com with a subject line "Return Order #XXXXX", and a brief description of why you wish to return the product. We will reply back with further instruction.

2. When sending your product back, please include a copy of your order confirmation email or your order number with your return. Returns can be sent to the following address:

FATCO
PO Box 95
Glenn, CA 95943

3. Once we receive the returned product we will issue you an in-store credit via a gift card.

We can only allow returns for purchases placed through www.FATCO.com. Any product purchased at a retail location or at one of our distributors will not be considered for return and must be handled by that location.

Gift Cards may not be returned. We offer absolutely no returns on Sample Items.